Privacy Policy

We collect the following types of information:

• Address information for verification and delivery purposes
• Email addresses for payment receipts and notifications
• Payment information (processed securely through Stripe)
• Message content for letter generation
• Usage data and analytics

Your information is used to:

• Process and deliver your letters
• Verify addresses for accuracy
• Send payment confirmations and receipts
• Notify you of responses to your letters
• Improve our services and user experience
• Comply with legal obligations

We implement various security measures to protect your information:

• Encryption of sensitive data
• Secure payment processing through Stripe
• Regular security audits and updates
• Limited employee access to personal data

We do not sell your personal information. We share information only with:

• Service providers necessary for letter delivery
• Payment processors for transaction handling
• Law enforcement when legally required

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage
• Improve our services
• Provide secure authentication

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• File a complaint with relevant authorities

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After this period, your data is securely deleted or anonymized.

For privacy-related inquiries, contact our Data Protection Officer at:

Email: privacy@lettersfrom.ai

Address: [Your Business Address]